Welcome Dear Visitor!

Thank you for taking the time to review our privacy policy related to www.vikk-book.com! Through this, you can get detailed information about our data management practices, i.e., what happens to your data when using the www.vikk-book.com website (hereinafter: website or webpage) and when accessing services provided through it.

We are committed to protecting the personal data of our customers. To this end, personal data is handled confidentially in accordance with applicable European and Hungarian laws, with particular reference to the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation or GDPR);
• Act CXII of 2011 on Informational Self-Determination and Freedom of Information (Infotv.);
• Act V of 2013 on the Civil Code (Ptk.);
• Act CVIII of 2001 on certain issues of electronic commerce services and information society services (Eker. tv.);
• Act XLVIII of 2008 on the essential conditions and certain limitations of business advertising activity (Grt.);
• Act CLV of 1997 on consumer protection (Fgytv.);
• Act C of 2000 on accounting (Számtv.).

Based on Article 13 of the GDPR, we provide the following information on data processing:

DEFINITIONS

• “personal data”: any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person;
• “data processing”: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
• “restriction of processing”: the marking of stored personal data with the aim of limiting their processing in the future;
• “profiling”: any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements;
• “pseudonymization”: the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person;
• “controller”: the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
• “processor”: a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
• “recipient”: a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;
• “third party”: a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data;
• “consent of the data subject”: any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
• “personal data breach”: a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed;
• “enterprise”: a natural or legal person engaged in an economic activity, irrespective of its legal form, including partnerships or associations regularly engaged in an economic activity;
• “information society service”: a service as defined in point (b) of Article 1(1) of Directive (EU) 2015/1535 of the European Parliament and of the Council;

GENERAL INFORMATION

Data Controller’s Contact Details

Name: Viktoria Feigl – private individual

Email: info@vikk-book.com

SPECIFIED DATA PROCESSINGS

In the spirit of transparency required by the GDPR, you can find detailed information below, organized according to each data processing purpose, about the data processed for the realization of these purposes, their legal basis, and the duration of data processing.

We also indicate to whom we transmit the data for the realization of the purpose and which data processors assist us in the processing of data.

Furthermore, we take all necessary measures to ensure that the data are protected against unauthorized access.

     1     Contact

If you have any questions or are interested in my services, you can contact me via the central email address found on the website or through a contact form.

Only businesses interested in working with virtual assistants can fill out the contact form.

Here, we only request data necessary to establish contact with the interested party and respond to the inquiry.

If you contact us via email, provide your phone number only if you specifically want us to respond to your inquiry or interest via phone.

1.1 Purpose of data processing: contacting the data subject

1.2 Scope of processed data: email address, first and last name, company name

1.3 Legal basis for data processing: consent of the data subject [GDPR Article 6(1)(a)]

1.4 Duration of data processing: until the contact is concluded, but for a maximum of 6 months.

     2    Handling of Consumer Complaint

I strive to ensure that my customers are satisfied with my services. However, if you still have a complaint, providing data and processing it is essential for resolving the consumer complaint and finding a solution to the problem.

2.1 Purpose of data processing: handling consumer complaints

2.2 Scope of processed data: name of the data subject, address, phone number, content of the complaint

2.3 Legal basis for data processing: fulfilment of a legal obligation [GDPR Article 6(1)(c), Section 17/A of Act CLV of 1997 on Consumer Protection]

2.4 Duration of data processing: Complaints are kept for up to 5 years in accordance with Section 17/A(7) of Act CLV of 1997 on Consumer Protection.

     3      Server Logging

During website visits, visitor data is automatically recorded (logged) by the system.

The generated data is not linked with other data during log file analysis and is used solely for statistical purposes.

3.1 Purpose of data processing:

Automatic recording of visitor data during website visits to monitor service operations.

3.2 Legal basis for data processing:

Legitimate interests of the data controller [GDPR Article 6(1)(f), Section 13/A(3) of Act CVIII of 2001 on certain issues of electronic commerce services]

3.3 Scope of processed data:

IP address, URL, Referrer URL, Exit URL, Browser type, Operating system, Date/time, Website requests, Website and service error messages

3.4 Data Processor: Hosting service provider

NetMasters Europe Kft. (registered office: 5 Diószegi S. St., 4200 Hajdúszoboszló), https://netmasters.hu, Email: szia@netmasters.hu

4     Cookie Management

4.1 Information

Cookies are information packets sent by the service provider’s web server to the user’s device through the browser during website usage. The main purpose of cookies is to record user data for the analysis of website-related activities.

If the browser returns a previously saved cookie, the cookie-handling provider may – for statistical purposes – correlate the data saved during the current visits with previous ones, but only regarding its own content and in a non-identifiable form.

Cookies enable the website to recognize previous visitors. Thus, cookies assist the data controller in optimizing the website by tailoring its services to user habits. Types of cookies:

• Strictly necessary cookies: These cookies are essential for using the website and allow basic functionality. Without these, several features of the site will not be accessible to you. The lifespan of these cookies is limited to the duration of the session.
• Performance-enhancing cookies: These cookies gather information about the user’s website usage, such as the most frequently visited pages or error messages received from the website. These cookies do not collect personally identifiable information and work solely with completely anonymous, general information. The data obtained from these cookies is used to improve website performance. The lifespan of these cookies is limited to the duration of the session.
• Marketing cookies: Personalized cookies are used to track visitors’ website activities. The aim is to display as personalized advertisements as possible to individual users and present content according You can delete cookies from your computer or disable their use in your browser. Usually, cookie management can be found in the Tools/Settings menu of browsers under Privacy/History/Custom settings, with the option labeled as “cookie” or “tracking.” Changing these settings may affect the functionality of certain features.

For more detailed information about cookies, visit:

http://www.allaboutcookies.org.

Below are the cookies we use: to their preferences.